Privacy Policy

Last Updated: May 8, 2025

Introduction

Welcome to Keppler OCR. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

1. Important Information and Who We Are

Purpose of This Privacy Policy

This privacy policy aims to give you information on how Keppler OCR collects and processes your personal data through your use of this website, including any data you may provide when you sign up for our service, use our OCR features, or contact us.

The website is not intended for children, and we do not knowingly collect data relating to children.

Controller

Keppler OCR is the controller and responsible for your personal data (collectively referred to as "Keppler OCR", "we", "us", or "our" in this privacy policy).

Contact Details

If you have any questions about this privacy policy or our privacy practices, please contact us:

• Email: privacy@thekeppler.com
• Postal address: 13111 Westheimer Rd., Suite 311, Houston, TX, 77077, USA

2. The Data We Collect About You

Personal data means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data includes first name, last name, username, or similar identifier.
• Contact Data includes email address and telephone numbers.
• Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data includes information about how you use our website and services.
• Document Data includes information you provide to us when using our OCR services, such as images, PDFs, and the text extracted from them.

3. How We Collect Your Personal Data

We use different methods to collect data from and about you including through:

Direct interactions

You may give us your Identity and Contact Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:

• Create an account on our website
• Use our OCR services
• Contact us
• Request marketing to be sent to you

Automated technologies or interactions

As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal obligation.

Purposes for Which We Will Use Your Personal Data

• To register you as a new customer
• To provide our OCR services
• To manage our relationship with you
• To administer and protect our business and this website
• To deliver relevant content and advertisements to you
• To use data analytics to improve our website, services, marketing, customer relationships, and experiences

5. Disclosures of Your Personal Data

We may share your personal data with the parties set out below for the purposes set out in section 4 above:

• Service providers who provide IT and system administration services.
• Professional advisers including lawyers, bankers, auditors, and insurers.
• Regulators and other authorities who require reporting of processing activities in certain circumstances.
• Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

8. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Right to withdraw consent

If you wish to exercise any of these rights, please contact us.

9. Document Data and OCR Processing

How We Use Document Data

When you upload documents, images, or PDFs to our OCR service, we process this data to:

• Extract text using our OCR technology
• Provide you with editable versions of the extracted text
• Improve our OCR algorithms and service accuracy

Storage of Document Data

By default, we store uploaded documents and extracted text temporarily to provide our service. Documents are automatically deleted after 30 days unless you choose to save them in your account. Premium users can adjust retention settings in their account preferences.

Your Control Over Document Data

You can delete your uploaded documents and extracted text at any time through your account dashboard. Once deleted, this data is removed from our active systems but may remain in our backup systems for up to 30 days before being permanently deleted.

10. Cookies

For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.

11. International Transfers

We share your personal data within our group of companies and with selected third parties. This may involve transferring your data outside your country of residence.

Whenever we transfer your personal data to countries outside of your country of residence, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

• Transferring data to countries that have been deemed to provide an adequate level of protection for personal data.
• Using specific contracts approved by relevant authorities which give personal data the same protection it has in your country.

12. Changes to the Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this policy.

You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this privacy policy, please contact us:

• Email: info@thekeppler.com
• Postal address: 13111 Westheimer Rd., Suite 311, Houston, TX, 77077, USA